Privacy Policy

1. Information we collect

We may collect information you provide directly and information automatically collected when you use the Service.

• Account information: name, email address, and authentication information.
• Profile & household information: information you add in your dashboard (for example, housing details).
• Messages and inquiries: messages you send through the Service and service inquiries you submit.
• Usage information: pages viewed, features used, and approximate location derived from your IP address.
• Device information: browser type, operating system, device identifiers, and log data.

2. How we use information

• Provide, maintain, and improve the Service.
• Authenticate users and secure accounts.
• Process and route inquiries and messages.
• Respond to your requests and provide support.
• Monitor, prevent, and investigate fraud, abuse, or security issues.
• Comply with applicable legal obligations.

3. How we share information

We do not sell your personal information. We may share information in the following situations:

• Service providers: vendors that help operate the Service (for example, hosting, analytics, email, or database providers).
• With professionals/providers: if you submit an inquiry or request to connect with a professional, we may share the details you provide to facilitate the requested service.
• Legal and safety: to comply with law, enforce our terms, or protect the rights, property, or safety of users and Inkris.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.

4. Cookies and similar technologies

We may use cookies and similar technologies to help the Service work, remember preferences, and understand usage.

5. Marketing communications

If you opt in to receive updates, we may send emails, SMS, or phone communications. You can unsubscribe at any time using the instructions in the message or by contacting us.

6. Data retention

We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure.

8. Children’s privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Your choices

• Account: you can update certain profile information in your dashboard.
• Communications: you can unsubscribe from marketing.
• Cookies: you can control cookies through your browser settings.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date.

11. Contact us

Questions or requests? Contact us at support@livin2.ca.

You can also return to the Livin2 homepage.